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The Shopkeeper Bankers Powering Kenya's Mobile Money Revolution

肯尼亚移动货币代理如何重塑农村金融版图

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In the dusty streets of a small Kenyan town like Narok, a modest kiosk with a faded M-Pesa sign does more than sell soda and soap. It serves as a lifeline for locals who need to send money, pay bills, or save without ever stepping into a bank. This is the world of mobile money agents — ordinary shopkeepers who have become unofficial bankers for millions.

Becoming an agent requires little more than a smartphone, a float of electronic cash, and a willingness to serve the community. Each day, customers hand over physical cash, which the agent converts into mobile credit in seconds. The agent earns a small commission per transaction, often less than a dollar, but the volume can add up quickly in a busy market.

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